Communicate and collaborate across departments to ensure quality of care
With data spread across disconnected systems and spreadsheets, labs need a way to seamlessly connect operations with sales, service and customers to enable communication and collaboration across departments.
hc1 Operations Management™ is a relationship management solution designed specifically for the lab AND an extremely customizable operations management solution. It helps labs streamline workflows and collaborate across multiple business areas, from sales activities to customer and patient relationships to operations initiatives.
See a video example of how hc1 Operations Management can help a cross-functional team collaborate to resolve a missed specimen pick-up quickly and efficiently, ensuring that the sample remains viable and the patient is not inconvenienced.
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